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Cancellation PolicyRESERVATIONS/CANCELLATION POLICY ReservationsA deposit of 50% per person is required to confirm a reservation. *Gauley River reservations must be paid in full by July 31st. The person making reservations is responsible for informing each member of the group of all Rivers Resort policies, as well as the scheduled arrival and departure time of the trip. Group Leaders who collect funds from each rafter in their party and make one payment to Rivers Resort will be eligible to receive one complimentary trip with every fifteen paid. Rivers Resort reserves the right to change trip format, rivers, river section(s), raft size, number of guests per raft, trip times, etc. due to weather conditions, water levels or other factors beyond our control. Rivers Resort reserves the right to reschedule or cancel without notice your trip under these conditions: You miss your scheduled trip time; You show signs of being under the influence of alcohol and/or drugs; You are physically unable to participate in your scheduled trip; Rivers Resort feels that you are not suited for your scheduled trip. All prices are per person and subject to 6% West Virginia sales tax. A West Virginia Division of Natural Resources use & service fee of $2 will also be added to each rafting guest per day. CancellationsDue to operating funds being committed to the trip long before the trip departure date, few, if any, of these expenses can be recovered on late cancellations. For this reason, we strictly adhere to our cancellation policy outlined below. *Cancellations made more than 30 days prior to your trip date will allow us to refund the full payment made to Rivers Resort. *For cancellations made less than 30 days but more than 15 days in advance, we will refund half of the payment. No refunds will be made when a reservation is cancelled less than 15 days prior to your trip date. All cancellations must be received by us in writing. No refunds and/or rain checks will be issued for no shows on the day of the trip. * A $20 cancellation fee for each guest canceling will be assessed. Late ArrivalsPlease notify Rivers Resort if you are running late. In the event that you or someone in your party is late, we will make every attempt to accommodate you on another trip, based on availability only. Unfortunately, we are unable to delay an entire trip and will depart at the scheduled time. Group Leader ResponsibilitiesThe person making reservations is responsible for informing each member of the group of all Rivers Resort policies, as well as the scheduled arrival and departure time of the trip. Group leaders who collect funds from each rafter in their party and make one payment to Rivers Resort will be eligible to receive one complimentary trip with every fifteen paid. Trip FormatRivers Resort reserves the right to change trip format, rivers, river section(s), raft size, number of guests per raft, trip times, and the length of trip due to weather conditions, water levels or other factors beyond our control. Rivers Resort reserves the right to refuse anyone's participation in our whitewater activities if we feel that individual is not suited for their scheduled trip. LiabilityRafting involves inherent risks and dangers. Rafting participants are required to complete a release form which includes a release, assumption of risk and indemnification agreement. Minors must provide a release form signed by their parent or guardian in order to participate. |
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Quick Links: White water Rafting West Virginia | New River Rafting | Gauley River Rafting Useful Links | WV Rafting Specials | Rates | Add On Adventures | WV Area Information Rivers Information | Your Responsibilities | Our Facilities | Contact Information
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